Frequently asked questions

Getting started is simple! Just visit our homepage, enter your email address, and we'll generate a unique access key for you. No account creation required.

No, you don't need to create an account to use Formly.email. Simply generate an access key with your email address and you're ready to go. However, creating an account gives you access to additional features like analytics and submission history.

Add your access key as a hidden field to your form, and submit the form to https://formly.email/submit. That's it! Form submissions will be sent directly to your email.

Formly.email works with any HTML form that uses the standard form submission method. We support all form fields including text inputs, textareas, checkboxes, radio buttons, and file uploads.

Every plan supports file uploads. Free includes one file per submission up to 5MB; Starter allows 5 files up to 10MB each and Pro allows 10 files up to 25MB each. Files are securely stored and a download link is included in your email notification — valid for 3, 7 or 30 days depending on your plan.

You can set a custom subject, reply-to address and redirect URL on any plan using hidden fields. Paid plans also remove the "Powered by formly.email" footer from notification emails.

We take security seriously. All form submissions are encrypted in transit using HTTPS, attachments are stored in access-restricted storage with expiring links, and every plan includes honeypot spam protection.

No, we don't store your form submissions permanently. Data is processed and delivered to your email, then deleted from our servers. This ensures GDPR compliance and protects your users' privacy.

Every plan includes honeypot protection: name a hidden decoy field and any submission that fills it is rejected as a bot. See the docs for setup.

Free includes 50 submissions a month with one 5MB attachment. Starter ($3/month) raises that to 100 submissions and 5 attachments; Pro ($7/month) to 250 submissions and 10 attachments, with longer link validity and unlimited history. Check our pricing page for a complete comparison.

Open the Plan section of your dashboard, pick Starter or Pro and monthly or yearly billing, and complete checkout with Stripe. Your new limits apply immediately.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, the change will take effect at the end of your current billing period.