FAQ

Frequently Asked Questions

Everything you need to know about using Formly.email for your form handling needs.

How do I get started with Formly.email?

Getting started is simple! Just visit our homepage, enter your email address, and we'll generate a unique access key for you. No account creation required.

Do I need to create an account?

No, you don't need to create an account to use Formly.email. Simply generate an access key with your email address and you're ready to go. However, creating an account gives you access to additional features like analytics and submission history.

How do I add Formly.email to my website?

Add your access key as a hidden field to your form, and submit the form to https://formly.email/submit. That's it! Form submissions will be sent directly to your email.

Features & Usage

Learn more about our features and how to use them

What types of forms are supported?

Formly.email works with any HTML form that uses the standard form submission method. We support all form fields including text inputs, textareas, checkboxes, radio buttons, and file uploads (Pro feature).

How do I handle file uploads?

Formly.email supports free file uploads: one file per submission, up to 10MB. Files are securely stored, and a download link (valid for 7 days) is included in your email notification.

Can I customize the email format?

Yes! Pro users can customize the email subject, add custom introduction text, and choose between different email templates. Basic users receive a clean, formatted email with all form data.

Security & Privacy

Information about our security measures and privacy practices

How secure is Formly.email?

We take security seriously. All form submissions are encrypted in transit using HTTPS. We offer additional security features like reCAPTCHA integration and domain whitelisting for Pro users.

Is my data stored permanently?

No, we don't store your form submissions permanently. Data is processed and delivered to your email, then deleted from our servers. This ensures GDPR compliance and protects your users' privacy.

How do I prevent spam submissions?

We provide multiple layers of spam protection. All plans include honeypot fields, while Pro users can enable Google reCAPTCHA v2/v3 and domain whitelisting for enhanced security.

Pricing & Plans

Information about our pricing and plan features

What's the difference between Free and Pro plans?

The Free plan includes basic form handling with email delivery and analytics dashboard. Pro plans add features like file uploads, reCAPTCHA, and more. Check our pricing page for a complete comparison.

How do I upgrade to Pro?

You can upgrade to Pro at any time from your dashboard. Simply choose your preferred plan, enter your payment details, and you'll get immediate access to all Pro features.

Can I switch plans later?

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, the change will take effect at the end of your current billing period.

Still Have Questions?

Get in touch with our support team

Contact Support